Tell us what happened.
Book a diagnostic visit or call our team. We'll help coordinate your service appointment.
Your neighborhood appliance service
A working home.
A little less worry.
When an appliance stops, your day shouldn't. Get a clear diagnosis, straightforward repair options, and a team that keeps you informed.
✓ Repair estimate before work✓ 90-day repair warranty
From the first visit to the fix.Service updates, all in one place.
Care for the appliances you count on.
Kitchen & laundry repairsClear communicationSecure payment with StripePowered by ProFieldTech
What we repair
Everyday essentials.
Expert attention.
From the refrigerator that keeps your groceries fresh to the washer that keeps the week moving, we're here to help.
Refrigerators & freezers
Cooling issues, leaks, ice makers and unusual noises.
Get it checked ↗Washers & dryers
Drainage, spinning, heating and cycle problems.
Get it checked ↗Ovens, ranges & cooktops
Heating, burners, controls and cooking concerns.
Get it checked ↗Dishwashers
Leaks, drainage and dishes that aren't getting clean.
Get it checked ↗Have a different appliance or a question about your brand? Call us before booking.
Out-of-warranty service
Start with answers.
Then decide.
A diagnostic visit helps you understand the problem and the cost to repair it before moving forward.
- Technician travel and an in-home inspection
- A diagnosis and repair estimate
- Your diagnostic fee credited toward the approved repair
For warranty or protection-plan repairs, contact your provider first. This paid visit is for repairs outside warranty coverage.
Diagnostic visit
$95.00
Applied toward your repair if you approve the work.
Continue to secure paymentSecure checkout · Stripe
Before you book
Need help? 646-688-5553The visit fee covers diagnosis; it is not the full repair price. Additional parts, labor and applicable taxes are separate. Review your estimate before approving a repair.
Appointment availability must be confirmed by CV. A payment receipt alone does not confirm a date or time. Questions, cancellations or refunds? Contact us before your visit.
A clear path forward
Less guessing.
More getting on with life.
Understand your options.
Your technician checks the appliance and explains the diagnosis and repair estimate.
Follow your repair.
Approve the work when you're ready. Check your order online as the service moves forward.
Already have a service order?
Your repair.
Right here.
Check the latest service status and appointment details without making another call.
Connected with Pro Field TechTrack my order
Use your CV work order number and the last four digits of a phone number saved on that order.
Only a limited service update is shown. Your contact details, internal notes and payment information stay private.
Your service update
Appointment
Can't find your order? Call 646-688-5553
Close to home
Local service.
Across your neighborhood.
Serving homes throughout New York City, Northern New Jersey and Westchester. Call to confirm coverage for your ZIP code and appliance.
The five boroughs
Manhattan · Brooklyn · Queens
The Bronx · Staten Island
Northern New Jersey
Local service across our Northern NJ coverage area.
Westchester
Appliance service throughout our Westchester coverage area.
What does the diagnostic visit include?
The $95 fee covers technician travel, inspection and a repair estimate for an out-of-warranty appliance. If you approve the repair, the diagnostic fee is credited toward the repair cost. Parts, additional labor and applicable taxes are quoted separately.
Do repairs come with a warranty?
CV repairs include a 90-day parts and labor warranty for the same repaired issue. Contact our office if that issue returns during the warranty period so we can review it and arrange follow-up service.
Is my appointment confirmed when I pay?
Our team confirms appointment availability and the service window. Your Stripe receipt confirms payment; it does not independently confirm a date or time.
My appliance is under warranty. Should I pay here?
This booking is for out-of-warranty service. If your appliance is covered by a manufacturer warranty or protection plan, contact your provider or our office before making a payment.
How do I check an existing repair?
Use Track my order with the CV work order number and the last four digits of a phone number on file. If an older order isn't available or you don't know the number, call our office.
What if I need to cancel or reschedule?
Call 646-688-5553 as soon as possible. Our team can review appointment changes and payment or refund questions with you.
The platform behind your service
Your repair. Connected.
CV uses Pro Field Tech to keep work orders, appointment details and service updates in one place.
Run a service business? Explore the platform behind dispatch, technicians and parts management.
Explore Pro Field Tech ↗Let's take care of it